FAQ & Sustainability

FAQ

How long will it take to receive my order?

3-5 working days. 

Due to the current unpredictable Royal Mail service which is beyond our control, there might be a slight delay in your delivery. Apologies for any inconvenience this might cause

What payment methods are accepted

We accept AMEX, Mastercard, VISA, Discover, PayPal, Shop, Apple Pay and Google Pay

How can I contact customer support

contact@thedank.co.uk

Do you accept returns

Yes. Please see our Refund Policy

Sustainability

 Our candles are good. Great, even. Once you inevitably burn through them, the collectable tins will look pretty nice on your shelf or coffee table (or you can use them to store loose change). They're 100% recyclable if you insist on throwing them away, but make sure you clean out any remaining wax first.

At The Dank, we only use high quality waxes, oils and materials to produce our candles. Using best practices whilst maintaining high ethical standards, we pride ourselves on the hand-crafted nature of our candles with each product specifically designed to leave a clean burn and a loud scent.